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The procurement-officer page.

This page exists for procurement, security, privacy, and legal reviewers. It enumerates everything you would otherwise email asking for. It is rebuilt on every YAML change and the last-updated timestamp at the top of the page is the latest content modification, not a build timestamp.

Last updated: Vetted Inference AB (SE-559xxx-xxxx), Stockholm, Sweden

1. Sub-processors

Last reviewed:

Sub-processorPurposeJurisdictionAudit basis
Data categories per sub-processor (full detail)

Notification policy

2. Data residency

All inference processing, all stored receipts, and all stored ledger metadata reside within the European Economic Area. We do not transfer customer prompt or completion content to any third country under any circumstance. Edge networking uses EU-located Cloudflare points of presence; the small number of US-resident control-plane operations attached to third-party vendors handle operational metadata only and are covered by EU SCC 2021/914 where required.

ComponentRegionsResidency
Inference compute (primary)Scaleway PAR-1 (France), Scaleway PAR-2 (France)France
Inference compute (low-carbon path)atNorth STO-1 (Sweden), atNorth ISL-1 (Iceland)Sweden / Iceland (EEA)
Inference compute (redundant)OVHcloud GRA (France), OVHcloud RBX (France)France
Gateway (API surface)OVHcloud GRA (France)France
Storage (receipts, ledger)OVHcloud GRA local SQLite primary, Cloudflare R2 EU replicasEU
Edge / TLS / DNSCloudflare EU edge POPsEU edges for customer traffic

Guarantee

Customer prompt and completion content remain in the EU/EEA throughout their lifetime. There is no third-country processor in the active inference data path.

Exceptions

None at this time. If we ever need to add a non-EU/EEA processor for any reason, we will give advance notice, document the transfer mechanism, and update this page with a dated change-log entry.

3. Encryption

We follow defence-in-depth for encryption: in-transit at all hops, and at-rest where the underlying platform provides it. We do not maintain customer-managed keys (BYOK) at this time.

In transit

Client -> API edge TLS 1.3 only
  • TLS 1.2 and below disabled
  • HSTS enabled
  • Certificates rotated automatically
API edge -> Gateway Cloudflare tunnel / private service path
  • Origin is not exposed directly to the public internet
Gateway -> Inference provider TLS 1.3 (provider native)
  • Each upstream provider terminates TLS at its own endpoint
Gateway -> Storage TLS 1.3 where applicable
  • R2 access uses signed S3-compatible requests over TLS
  • Litestream ships SQLite snapshots and WAL segments to R2 over TLS

At rest

Receipts (replicated copies)
Mechanism: Cloudflare R2 managed encryption at rest
Key management: Managed by Cloudflare R2
Ledger metadata primary
Mechanism: SQLite primary on EU VPS volume
Key management: Host access controls on the primary runtime
API credentials
Mechanism: Argon2id hashing with per-token salt
Key management: Bearer tokens are never stored in plaintext after issuance

Notes

  • Prompt and completion content is processed in transient memory only and is not persisted to disk in the default path.
  • The launch architecture uses a local SQLite primary on the OVHCloud VPS plus Litestream replication to Cloudflare R2. Remote libSQL/Turso is a staged future track, not the active production data path.
  • Customer-managed keys and application-layer database encryption are not yet offered.

Disabled cipher suites

  • TLS 1.0
  • TLS 1.1
  • TLS 1.2
  • RC4
  • 3DES
  • NULL / export-grade ciphers

4. Retention

Our retention posture is encoded in Article V of our Articles of Association as a constitutional commitment, not as a marketing policy. Customer prompt and completion content is processed in transient memory. Receipts and ledger metadata are retained for seven years per CSRD evidence-retention norms.

Asset classRetentionBackup retentionDeletion
Customer prompt contentTransient (in-memory only; <=24h)NoneAutomatic at request completion
Customer completion contentTransient (in-memory only; <=24h)NoneAutomatic at request completion
Receipt (per-query environmental record)7 years7 years (replicated copies)Automatic 7 years after creation
Ledger metadata (quarterly aggregates)7 years7 yearsAfter regulatory retention period expires
API credentials (bearer tokens)Until revocationHashed credential records retained 90 days post-revocationOn customer request or 90 days post-revocation, whichever later
Account information (customer admin)Duration of customer relationship + 7 yearsStandard backup cadenceOn customer request post-relationship, except where retention is legally required
Operational logs (request metadata)30 daysNone beyond 30 daysAutomatic rolling deletion
Per-class notes
Customer prompt content
Bodies are not written to durable storage in the default path.
Customer completion content
Same posture as prompt content.
Receipt (per-query environmental record)
Receipts contain no prompt or completion content. The launch replica path is SQLite primary plus Litestream copies in Cloudflare R2.
Ledger metadata (quarterly aggregates)
Aggregated for ESRS E1-6, E3-1, E5-1 disclosure. No prompt or completion content.
API credentials (bearer tokens)
Tokens are stored hashed. The plaintext token is available only at issuance.
Account information (customer admin)
Standard B2B SaaS retention.
Operational logs (request metadata)
Includes timestamp, request id, endpoint, status code, duration, and model. No prompt or completion content.

Opt-in extended retention

Longer receipt retention is available only by explicit written opt-in. Marketing-purpose retention is not permitted under any tier.

Deletion request

Customers may request deletion of retained data at any time by emailing [email protected]. We acknowledge within 24 hours and complete within 30 days unless statutory retention applies.

Proof of deletion

On request we provide a signed deletion certificate referencing the asset class, deletion date, deletion mechanism, and operator.

5. GDPR posture

For B2B Audit-tier API customers, Vetted Inference acts as a data processor; the customer is the data controller. For Selma consumer subscribers, Vetted Inference acts as the data controller. This page summarises both relationships and the workflows for data subject requests.

Roles

ContextVetted roleCustomer roleMechanism
B2B Audit-tier APIProcessorControllerGDPR Art. 28 Data Processing Agreement (DPA) signed at contract
Selma consumer subscriptionControllerData subject (the user)GDPR Art. 13/14 information notice in the Selma privacy notice

Data subject rights

RightResponse targetWorkflow
Access (Art. 15)Within 30 daysEmail [email protected] (consumer) or [email protected] (enterprise admin). Identity verification required for consumer.
Rectification (Art. 16)Within 30 daysSame as access.
Erasure (Art. 17)Within 30 days; deletion certificate signedSame as access. Statutory retention exceptions documented in the response.
Restriction (Art. 18)Within 30 daysSame as access.
Portability (Art. 20)Within 30 days; structured JSON exportSelma exports include conversation history (where retained on-device, exported by client app), receipts, ledger entries. API exports include receipts, evidence packs.
Object (Art. 21)Within 30 daysStandard.
Withdraw consent (Art. 7)Immediate cessation of consent-based processingIn-app toggle for Selma; email for API.

Controller responsibility (B2B)

For Audit-tier API customers (B2B), the customer is the controller and is responsible for handling data subject rights for end users of the customer's own product. Vetted Inference will, on request from the controller, assist in responding to data subject requests within the response targets above (per Art. 28(3)(e)). The DPA documents this assistance obligation.

Data breach notification

  • To controller: We notify the customer (where they are controller) within 24 hours of awareness of a breach affecting their data.
  • To authority: We notify the relevant supervisory authority (the Swedish IMY) within 72 hours of awareness, where required.
  • To users: For consumer (Selma) breaches affecting individuals, direct notification to affected users within 72 hours.

Supervisory authority

Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten / IMY). Address: Box 8114, 104 20 Stockholm. Email: [email protected].

Data Protection Officer

Data Protection Officer: [email protected]
We have appointed a DPO from inception. The DPO is reachable directly; correspondence is treated as confidential under the meaning of Art. 38(5).

International transfers

Customer prompt and completion content does not leave the EU/EEA. Some operational metadata (control-plane interactions with Stripe parent and Turso control plane) reaches the US, covered by EU Standard Contractual Clauses 2021/914. We monitor the EU-US Data Privacy Framework status and will adjust as necessary; SCCs remain in place as a backstop.

6. Data Processing Agreement

The Data Processing Agreement (DPA) is the GDPR Art. 28 contractual document governing our role as processor for B2B Audit-tier API customers. The DPA is part of the service contract; signing the service contract activates the DPA. We do not require a separately signed DPA, though some customers' procurement processes do; we accommodate either flow.

Template: v1.0 (last updated )

Standard signing path

Standard path for most B2B customers

  1. Service contract signed (includes DPA by reference)
  2. DPA template attached as Annex A
  3. Sub-processor list attached as Annex B (live-linked to this page)
  4. Customer points-of-contact for breach notification recorded as Annex C

Enterprise redline path

Enterprise-tier customers may submit redlines

  1. Customer submits redline DPA (DOCX preferred)
  2. We review within 5 business days
  3. Areas where we hold firm: sub-processor list, retention defaults, audit cadence, EU residency, applicable law
  4. Areas where we negotiate: response-time SLOs, breach-notification timelines tighter than 24h, enterprise-specific Annex C contacts, custom indemnity language
  5. Final negotiated DPA signed via DocuSign or counter-sign-by-exchange

What is in the DPA

  • Subject matter and duration of processing
  • Nature and purpose of processing (inference compute and per-query environmental accounting)
  • Type of personal data and categories of data subjects
  • Obligations and rights of the controller
  • Confidentiality obligations on processor personnel
  • Security of processing (Art. 32)
  • Sub-processor authorisation and notification (Art. 28(2))
  • Data subject rights assistance (Art. 28(3)(e))
  • Breach notification timelines (24h to controller; 72h to authority where applicable)
  • Data deletion / return at end of processing
  • Audit and inspection rights
  • International transfer mechanisms (SCCs as required)
  • Liability and indemnification
  • Governing law (Sweden) and dispute resolution

Audit rights

Standard: Annual third-party audit report shared on NDA (ISO 27001 statement of applicability, sustainability assurance opinion under ISAE 3000).

Enterprise: On-site or remote audit by customer-designated auditor at customer cost; coordinated through Vetted Inference DPO with reasonable notice. Limited to one audit per twelve-month period per customer absent material change.

Contact: [email protected]

7. Security contact

Email:

PGP

Fingerprint:

Public key:

Rotation:

Targets

  • Acknowledgement:
  • Triage:
  • Remediation:

RFC 9116 well-known:

8. Vulnerability disclosure

Policy:

In scope

    Out of scope

      Rules of engagement

        Safe harbour

        What we commit to

          What we do not offer

            Past advisories:

            Related certifications:

            9. Audit signing key

            Key purposes

              Public key

              Fingerprint:

              Public key:

              Rotation:

              Storage:

              Sigstore root

              Verification walkthrough

              
              
                      

              Fingerprint publication channels

                Key revocation

                10. Methodology change protocol

                Governance

                SemVer policy

                • Major:
                • Minor:
                • Patch:

                Major-change pre-announcement protocol

                  Changelog:

                  Source repo:

                  License:

                  Closed-source fork position

                  Reproducibility

                  11. Regional coverage posture

                  Methodology rule:

                  BucketMeaningCurrent regionsHow we describe them

                  Interpretation

                    Methodology detail:

                    Status surface:

                    12. Steward-ownership status

                    Current state:

                    Filing status

                    ItemStatusReference

                    Share classes

                    ClassDescriptionHolder / Status

                    Constitutional Commitments

                      References

                        What we are not

                        13. Constitution

                        The full text of the consumer-product Constitution (twelve principles governing Selma) is published at https://vetted.eco/governance and in the open-source repository.

                        The corporate Articles of Association (eight Constitutional Commitments encoded as legal text) are published at github.com/vetted-inference/infrastructure/legal.

                        The engineering mapping from each Article to the code that enforces it is published as ADR-0003 (Charter-to-Code).